Refund & Shipping


Returns 

As each product is hand made I don't accept returns unless the product is faulty. 
If you recieve a faulty product please email me: rachel@little-beacon.com within 14 days of receiving the order. 
You will need to send well lit photos so I can clearly see the issue. 
Once I recieve the product back I will issue an exchange or credit note.
SALE items are final - no returns or exchanges.
 

Shipping Policy 

Ready made items will be shipped with 5 days of ordering
Made to order items will be shipped with 2-3 weeks of ordering.
Within Australia
All orders are sent via tracked Australia Post.
Once it has been sent, it can take approximately 5 working days to be delivered. 
International
All international orders are sent via Express International Courier, fully trackable via the Australia Post website. 
A phone number and email MUST be provided upon purchase.
A signature required on delivery. If you are not at home to receive, the package will be delivered to your local post office and a delivery slip left with pickup details. You will need identification to collect. Please check with your local post office if you experience problems during shipping.